How to buy

WHEN YOU BUY MY JEWELLERY


ALL SALES COME WITH


A sincere desire from my side that the receiver will love and wear the jewellery.

All things can be adjusted in size without extra costs if this doesn't include extra materials.

All jewellery comes in beautiful packing.

All sales can be converted, if it has not been used and if you contact me right away. Money can not be refunded unless agreed before the purchase.
All this apply to custom made pieces as well, except for the exchange to other pieces.


HOW YOU CAN BUY FROM ME


KNOWLEDGE ABOUT MY CUSTOMER • EXPERIENCE FROM YEARS BEHIND THE COUNTER • CUSTOMERS SATISFACTION


I want to give you the best and most personal service I can, whether you are in my shop. or we never met

This is why I do not have a webshop.

But I would also like to make it easy for you. If you like a fast and easy purchase, you can call me or send me an email with a specific order. Inform me about a date, a budget, an occasion and few lines about the receiver (age, occupation, interests), and I will make sure you get the same attention as if you could come to the shop.

If you can attach a picture of the receiver, even better.


mail@carmen-ekvall.com

+ 34 681 689 666

WHY NOT MAKE IT EASY WITH WEBSHOP?

I suggest and inform every customer based on my experience behind the counter. Most of my customers keep coming back. I really appreciate their loyalty, and want to make this a fruitful relation by knowing what you bought before and why. This way I can keep suggesting the best solutions for this current buy and maybe prepare for your next purchase for those of you who gradually build a jewellery box or a stack of rings.
I prefer to take good care of my existing customers over getting new ones fast and easy.
If she loved the first thing you bought, we want her to love the next just as much

I KEEP TRACK OF YOUR HISTORY IN THE SHOP

This way I can keep suggesting the best solutions for your next purchase.
If she loved the first thing she or you bought, we want her to love the next just as much. This might be earrings in the same colours as the ring you gave her, but depending on who she is, she might prefer a daunting colour match.I will help you decide, so she will be surprised and just as happy next time too.

HOW AND WHERE


If you are not trained in buying jewellery, don't worry at all. I will guide you all the way.

Get in touch and I will try and make it as easy for you as I can.

COME TO MY SHOP IN PALMA DE MALLORCA


You are welcome to come in from the street without appointment. However, if you want to be sure, that I am not busy with a job or another customer make an appointment by mail, phone or through Facebook.

You can pay with cash and cards.

HAVE YOUR PURCHASE DELIVERED TO YOUR HOME OR HOTEL


Call me or sent me an email with if there is a piece you want to buy

. Payment can be made by transfer and I will send it with insurance to your address or your hotel.

GIFT CARD


If you are not sure what she wants, you can start with a gift card and the luxury of personal attendance leading to her new favourite piece will be a part of the present you give her.
Get in touch and I will send you a beautiful gift card

JEWELLER AND STYLIST


Book appointment to have an online or an in house styling scheduled.

Opening Hours



By appointment only.

Send me an email, give me a call or book an appointment directly on my Facebook page.

Get in Touch


Email: mail@carmen-ekvall.com

Phone: +34 681 689 666

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